Frequently Asked Questions


Do you have a returns policy?
Yes we do, you can view it here.

How long will it take for my money to be refunded?
Typically, it’ll take 3-5 working days. If we’re waiting for goods to be sent back to us, this time frame will be based on when the goods reach our warehouse.

Where do I send the goods I wish to return to?
Please send all returns to: Pipeline Products, Unit 15 Five C Business Centre Concorde Drive, Clevedon, BS21 6UH

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